Career Development & Outplacement
Coaching & Personality Assessments
Cross-Cultural Training & Orientation
Meeting Design and Facilitation
Myers-Briggs® Personality Type
 Introduction to Our Team Our Team's Core Competencies and Values Eileen Broer (U.S.) (Human Dimension President) Phil Connell (U.S.) Helen Crompton (U.S.) Anna Harper (Australia) Gloria Harris (U.S.) Jean Hauser (U.S.) Leta Letize (U.S.) Lily Li (Mainland China) John Lipe (U.S.) Afsaneh Noori (U.S.) Iris Poon (Hong Kong) Susan Voynow (U.S.) Diane Wilcoxson (Hong Kong) Suanne Williams-Lindgren (U.S.) Jimmy Zhao (Mainland China) Marenda Zhu (Mainland China) Introduction to Our Team: Over the years, The Human Dimension has built close alliances with top organization development consultants, trainers and executive coaches in many countries and across the United States. Team Core Competencies and Values: Our consultants are unique; however, each shares the following characteristics:
Eileen Broer United States President, The Human Dimension (1986-present) C-Level Executive: Eileen
served as Vice President or Corporate Vice President of three
Fortune 500 companies. She was the first woman vice president
of two of them. Organization Development Consulting and
Executive Coaching: Eileen has coached countless
executives and high potential managers at all levels – from
the C-suite to the shop floor; from CEO's to new managers – for
over 20 years. She is a certified independent executive
coach. Trainer of External and Internal Coaches: For
three years, Eileen recruited, trained, certified and supervised
over 100 C-level executive coaches in North America and APAC
for one of the largest global coaching providers. She has also
trained coaches to work as internal coaches for their companies. Industries: Eileen's
clients come mainly from Fortune 100 - Fortune 500 corporations
in most industries, as well as government entities, and non-profits,
including IBM, Nortel, Cisco, Beijing Telephone Bureau, EPA,
ADT, British-American, Sara Lee, DBM, Lucent and Qwest. Master
Facilitator, Team and Team Leadership Developer: Eileen
has coached and facilitated hundreds of leadership teams and
their leaders. For three years, she led the Human Dimension
consulting team to Nortel when they were implementing their first
self-directed work teams. Board and Leadership
Retreats: Eileen
has designed and facilitated many off-site retreats at all levels
to develop strategy, clarify mission, objectives and action plans,
redesign processes, plan how to implement change initiatives,
and to address irritants and issues within Leadership Teams. Facilitating
Transformational Leadership Development Programs: Eileen
is an accomplished group developer and transformational teacher. She
has worked extensively developing teams and leaders. She
has co-led more than thirty weeklong life changing programs
at PDS, Inc. for hundreds of people from the world's leading
organizations. Global Experience: Eileen
has worked with organizations in the U.S., EMEA, APAC and Australia. Lived
in China 5 years: Eileen lived in China from 1997-2001,
and in Hong Kong 2001-2002. She developed organization
and management development solutions for Hong Kong companies,
Chinese State Owned Enterprises, and Chinese Joint Ventures. She
is the recognized expert on teaching Myers-Briggs® personality
type in China. Her article comparing
Chinese personality type with Western personality type was published
in the Journal of Psychological Type in 1999. Audio CD's Eileen's
audio CD's include: The
Power of Unfinished Business;
Nine Leadership Secrets; and Leading
from Wholeness and Emotional Strength. Author: Eileen's
manual, Essential Skills and Concepts for
Working Together Collaboratively, is used
to develop teams in manufacturing and professional environments. She
wrote a monthly column on management for the Guangzhou (China)
City magazine for over a year. She was Adjunct Lecturer
in Business Writing at New York University for two years. Her
articles have been published in many publications. Association
Leadership: Eileen has served as president of two chapters
of the Association for Psychological Type (APT), and a chapter
of the National Association of Women Business Owners. In 1996,
the APT presented her their Leadership award. Education: Eileen
has completed four years of post-graduate training at the Gestalt
Institute of Cleveland, including their eighteen month Organization
and Systems Development program. Her other post-graduate
work has been in Team Development, Counselling Couples and other
Two-Person Systems, and Executive Coaching.
Executive Coach and Career Development Counselor: Helen has been a nationally certified counselor and licensed professional counselor since 1985. She has been a forerunner and innovator in the executive coaching field, and has many years experience in leadership and team development, as well as career counseling and development for people at all levels -- from college bound high school students to senior executives. She has helped hundreds of young people find and get into the right college for them. IBM Internal Career Developer: For over ten years, Helen has been coaching IBM executives throughout North America. She has designed a leadership-coaching program, and a web talk on career coaching techniques for leaders, for IBM audiences worldwide. Her programs on assessment, teamwork, and negotiating enabled IBM to meet measurable business targets for mentoring during the four years she consulted to them. Helen and Eileen Broer have developed and facilitated many successful team and leadership development programs for executive teams from IBM and many other leading organizations. Duke University Executive Coaching in Fuqua School of Business MBA Program: Helen is also affiliated with Duke University, The Fuqua School of Business, where she is part of a progressive initiative to provide executive coaching to MBA alumni. She is an expert in Myers-Briggs Personality Type (MBTI®), and trains professionals in the use of personality type. Global Experience: Ms. Crompton was born in the UK, and has lived and worked in the UK, Melanesia, and the United States. Education: Helen holds a Master of Science degree from the University of Bridgeport (US), and a Bachelor in Social Science degree from Birmingham University (UK). Anna
has more than fifteen years experience as an independent business consultant
with a focus on embracing change initiatives and creating alignment to corporate
goals whilst dealing with the complexities of culture in the industries and
the communities they serve. She raises awareness of the interconnections
and the impact on Corporate Social Responsibility, both locally and globally. Organization
Development Consulting: Anna has provided high-level strategic
planning and consultation services to many corporate clients in Asia-Pacific.
Her focus is on team building, communication strategies, organizational needs
analysis and restructuring to assist companies, teams and individual executives
in defining new initiatives as a result of joint ventures and mergers where
cultural appreciation and virtual team management were critical to successful
business objectives. She project managed an organization-wide culture change
project for an international airline undergoing extensive growth initiatives,
shifting the culture to be customer oriented and 'culturally' sensitive,
in a highly competitive global environment. Executive Coaching: Anna
has ten years of coaching and consulting experience at all senior executive
levels: CEO, CFO, EVP/SVP, VP, and Director. Cross-Cultural
coaching: Anna has coached countless people in cross-cultural
management and leadership development. Her capabilities also include
multicultural team building, global leadership and change strategies, succession
planning, and effecting organizational change and personal development. Global
Experience: A native born New Zealander, Anna has experience
working in Europe, North America, Asia, and Australia. C-Level
Executive Experience: Anna served as Marketing Director for
a well-known International Cosmetic Company, where she responsible for developing
business through agents in Asia, as well as establishing a Joint Venture
in Japan. Industries: Anna has worked in or
consulted to a wide range of global corporations in diverse industries, including advertising,
public relations, banking and finance, utilities, manufacturing, telecommunication,
Information technologies, advertising, pharmaceutical and professional services. Education: Anna
earned an M.A. degree in Organizational Development, specializing in Chaos,
Complexity, and Creativity. She has completed post-graduate work in
Communications Management and Design Management. She is also a graduate of
the Institute of Executive Coaching in Australia and the Coachville Graduate
School of Coaching.
Organizational
Consultant, Executive Coach and Psychotherapist: Glo has
successfully coached hundreds of managers, sr. managers, directors, senior
leaders, C-level executives and board members. She has a reputation
for always achieving the highest evaluations from her clients. In
her 30 years in private practice, Glo has worked with a wide variety of
individuals, families, and corporations. Her expertise in organizational
development includes interpersonal communication, conflict management,
issues particular to women, and executive coaching and team building – particularly
working with teams that are struggling with their process, diversity awareness
and sensitivity,. Management/Leadership Development: Glo
is a senior faculty member of Lore International Institute. For ten
years, she has been leading monthly management and leadership development
programs in the U.S., EMEA and APAC for one of the top five global strategic
consulting firms, as an integral part of their internal talent management
system, with the objective of assisting these top leaders to become more
motivational and inspirational.. Industries: Glo's
clients have included the Fortune 100-1000 in most industries.
Lily Li has been working with the Human Dimension in China since 1998. She was a technical trainer for Guangdong Nortel (GDNT) prior to discovering her talent for management training through working with us in a joint venture for high-level managers from China's state-owned enterprises (SOE's). Lily was born in Xian, China and earned her bachelor's degree in telecommunications engineering at the prestigious P & T Institute of Xian. She has also completed training in Canada. She is an excellent analytical thinker and is very good at analyzing training needs and developing and delivering customized courses to address them. Lily consistently gets the highest participant ratings. Her courses for Chinese professionals include Myers-Briggs® Personality Type, Team Building, Belbin Team Roles, Customer Service, Management and Supervisory Training, Communications Skills, Office Management, Chinese Business Etiquette, Meeting Design and Facilitation. She also trains management trainers for Global Education Network, a subsidiary of Global Knowledge Network, where she is a training consultant.Her work is grounded in five years of experience inside companies, as a team leader, project manager, and technical and management trainer. She has worked with a wide range of Chinese enterprises, including China Telecom, Cicso Systems in Beijing, Thinker Unity Telecom Consulting, China Mobile, Shanghai Eaton Engine Components, Siemens Electrical Apparatus, Guangzhou Confectionery Panyu, Shenzhen SDG-Modem Computer Manufacturing, Zhejiang University of Science & Technology, and CTX International, Incorporated. Languages: Lily is a native Mandarin Chinese speaker, and also speaks and writes basic English.
Organization Development: Afsaneh has been an organization development consultant for almost twenty years. She supports organizations in developing balanced strategies for transformational change. She has a dynamic presentation style, diverse experiences and real-world application tools to apply to her work. Industries: Her clients include Fortune 100-500 corporations in many industries, including financial services, insurance, power utilities, military, manufacturing, high tech, and telecommunications. Global Experience: Iranian born and raised, Afsaneh and her family moved to the United States when she was 20 years old. All of her organization development work has been in the U.S. Education: Afsaneh earned her Bachelor of Science degree in Industrial Engineering from the University of South Florida. Organizational Experience: Afsaneh began her career as an Industrial Engineer with the Tampa Electric Company. The company quickly recognized her capabilities beyond the traditional role of engineer, and she became one of their first Internal Consultants, as well as serving in the roles of Trainer, Team Developer and Change Agent. She went on to lead a company-wide education program called Changing Gears, to help employees understand the effects that competition and change had within the utility industry and TECO. This project culminated in her co-producing a training video and coaching upper and middle management for implementation. Consulting Experience: Afsaneh became an external organizational consultant in 1994. She is a creative designer and facilitator of leadership development and team development programs. Author and Speaker: In 2006, Afsaneh's first book was published -- Change
Thrivers, a workbook for guiding people through change. It draws upon her organizational consulting experience and personal journey towards self-discovery and from her journey of healing from her wrenching move to the U.S. from Iran at the age of twenty with none of her possessions. Through Change
Thrivers, Afsaneh teaches individuals and organizations how to embrace change and how to harvest the growth that successfully managed change can bring to people and organizations.
Susan Voynow's experience combines very strong educational credentials with twenty years of experience. She holds a Ph.D. in Molecular Biology/Microbiology from the Sackler Graduate School at Tufts Medical School, an M.A. in Clinical Psychology from the Fielding Institute, and a B.A. in English Literature from the University of Pennsylvania. University Adjunct Faculty: She has served as Adjunct Faculty, Adjunct Professor or Teaching Fellow at several universities, including Tufts Medical School, Iowa State University, and the University of the Sciences in Philadelphia. She was a Post-Doctoral Fellow at Harvard Medical School and was affiliated with Nobel Laureate Walter Gilbert's group while doing undergraduate research at Harvard. Executive Coaching: Since 2000, when Susan completed a Masters degree in Clinical Psychology at the Fielding Institute, she has been applying it to coaching and counseling. She has a long list of successful engagements with managers, directors, vice presidents and C-level executives, where she has helped her clients to increase their resilience, creativity and focus, and to remove obstacles to meeting their objectives. She has worked with clients on a wide range of things from increasing leadership effectiveness and enhancing executive presence to stress reduction. She is also a Lore International Certified Independent Executive Coach. Industries: Susan has worked internally, as well as consulted to, pharmaceutical and biotech companies in the areas of sales, marketing, market research, strategic planning, business development, and obtaining venture capital for start-up companies. She has researched and developed recommendations to inform decisions regarding technology acquisition, licensing, product planning and product launch. She has also coached executives in the Oil & Gas industry. Her skills are applicable to all industries. Author: Susan has published in the N. Y. Academy of Sciences and the Journal of Virology. She has presented at Cornell University, Iowa State University, Tufts Medical School, Harvard Medical School, and NYU Medical School as well as at symposia on bioethics and biotech business conferences. Diane Wilcoxson has over twenty-five years experience as a business consultant focused on creating change in industries and the communities they serve. She has provided high-level strategic planning and consultation services to corporate clients and their governing boards in Asia-Pacific since 1987. Organization Development Consulting: Diane's focus is leadership effectiveness, team building, communication, organizational needs analysis and creative solutions to aid companies, teams, and individual executives managing change. Executive Coaching: Diane's has coached executives at all levels. Her areas of coaching expertise include company and team leadership, strategic planning, negotiation, organizational change management, multi-cultural workforce optimization, process design and company positioning. She has considerable expertise in providing high-level facilitation in conflict resolution between major corporations, as well as in global branding and problem-solving. Cross-cultural Coaching: Diane has resided in Hong Kong since 1986. Much of her work includes cross-cultural consulting to individuals and teams navigating these dynamics in and between Asia, Europe, and North America. Varied Experience: Diane's work in Hong Kong started with co-developing and managing a trading company to source and sell sophisticated magnetic products from China to the U.S. From there, she undertook a consulting assignment with a well-established Hong Kong company to document and develop policies and procedures, and made recommendations on plans for considerable expansion of operations in Asia. Subsequently, she provided project expertise to a top-end management consultancy in Hong Kong on a major customer service initiative for a global bank and an internal communication and productivity program for an internationally recognized clothing company. Following this, Diane established a company to represent, as an agent in Asia, Franklin Covey. For three years, she did all marketing, advertising, training and customer service in Asia, expanding the client list from several hundred to thousands. Industries: Diane has worked with financial services, banking, airlines, chemicals, oil, electronics, consumer goods, transportation, publishing, computers, accounting, high tech, telecommunications, pharmaceutical, retail industries and others. Community Leadership Initiatives: Diane is founder of a center serving specific education and resource needs of a community in Wyoming (USA). She developed the center from concept through to implementation and directed it for seven years --- it continues successfully twenty-seven years later. In 2000, Diane was appointed a Member of the first Women's Commission for Hong Kong Government, serving two terms through 2005. In 2002, she founded The SPIRIT of Hong Kong, a community change project, leading it for several years. Education: Diane holds a BA in Sociology from the University of Colorado at Boulder. Languages: Diane is fluent in Spanish and speaks basic Cantonese, as well as her native American English. She is learning Mandarin.
Marenda
Zhu has worked with the Human Dimension in China and Hong Kong since 1998.
She presents workshops, and performs simultaneous translation during workshops.
She has served as Manager – HR and Administration for two large manufacturing
facilities in China – one based in Germany, and one based in the U.S. She
is an expert in using Myers-Briggs personality type to help people understand
themselves, their coworkers, and their family members. Marenda was born and
raised in Guangdong Province, China and lives in Southern China. Education: She
earned her Bachelor of Arts degree from South China University, where she
majored in technical English in the foreign language department. Marenda
has also managed a staff of Century 21 real estate agents in China. She worked
for five years at Guangdong Nortel in Shunde in increasingly responsible
positions in the human resources, purchasing, and training departments. |
