The ECI was developed by Hay-McBer Associates using the latest research and information on emotional intelligence. It is a 360-degree instrument, that is, it gathers information from the colleagues, bosses, and subordinates of the person. The test is available to be taken on the Internet. The test administrator receives the results of the test and reviews them with the client.
The following information is from Hay-McBer's "Emotional Intelligence Fact Sheet." It is based on the work of Daniel Goleman, PhD, who is a development advisor of the Hay-McBer® test. Goleman is the author of Working with Emotional Intelligence (Bantam Books, ©1998). His book started a revolution in how we think about emotional intelligence, and how we train people to be emotionally intelligent.
What is Emotional Intelligence (EQ)?
According to Goleman, "emotional intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions effectively in ourselves and in others."
"Research shows that
EQ is more than 85% of what
What is the Emotional Intelligence Competency Model?
This Hay-McBer model comprises 20 competencies organized into four clusters. An emotional competency is a learned capability based on emotional intelligence that contributes to effective performance at work.
Emotional Intelligence Competency Clusters
The Hay-McBer® Emotional Intelligence Competency Clusters consist of four main areas:
Emotional Competency Inventory® and ECI are registered trademarks of The Hay Group, Philadelphia, Pennsylvania, USA